Privacy Policy

What are cookies?

A cookie is a text-only file that is placed on your computer via the Internet to recognise when you’re visiting a particular website. They’re widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. We use cookies to improve your experience by learning about how you as visitors use our website. 

What type of information do we collect at Bumi Naturals?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

When you enter your email address to sign up to our newsletter, we store it on both Wix.com and Mailchimp.com and will use it for marketing purposes via email only. 

 

When you enter the site and look at products, we collect information about the pages you visited, time spent on page via the visitor analytics app. These are not related to you personally, and are represented as anonymous statistics.  

 

When you use the live chat, we store your contact information and the content of the conversation on Wix.com via the LiveChat app. 

 

When you leave comments on pages / products, we store your contact information and the content of your comment on Wix.co via the Comments app. 
 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • 5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Your e-mail address is stored by Mailchimp - our mail tool provider. It is stored in a list, so that we can send you targeted emails with interesting content, new product releases and offers. 

 


How do we communicate with our site visitors?

If you provide us with your email address on visiting the site, we may contact you to notify you regarding products, your orders, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you only via email. 

 


How do we use cookies and other tracking tools?

Our website tracks personal information through the use of cookies. We use the following cookies and tools:

Visitor analytics app (by Wix)

  • Social Sharing Cookies (sometimes called “Third Party” cookies, or “Social Widgets”) 

  • Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website. They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily. 

  • These cookies may collect personal information that you have voluntarily disclosed, such as your username. Visitor Analytics will not process this data! 

  • cookie_banner_acknowledged 

  • Used to improve user experience by not showing the cookie banner once the user has acknowledged the use of cookies on the website and app. 

  • Acknowledge of cookie use. 

  • wix_visitor_analytics_WEBSITE_UNIQUE_HASH 

  • The Visitor Analytics App uses this cookie in order to track the actions that the user is doing on the website such as the pages visited, frequency and so on. 

  • wix_ignore_Visits_UniqueHash

  • The Visitor Analytics app places this cookie at the request of the user for a specific website, in order to disable Visitor Analytics website analytics tracking for that specific website.

 

 

How can you, our site visitors' withdraw their consent?

If you don’t want us to process your data anymore, please contact us at hello@buminaturals.com or send us mail to: 17 Jephson Road, London E7 8NA.

 


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 


Got questions? Want to update your settings? 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@buminaturals.com or send us mail to: 17 Providence Square, SE12EA.
 

Delivery information

 

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Want to know how we use your data?

See our data privacy policy here

Bumi Naturals Ltd (2017)

Registered company no.10835395